Course content

This course will help you to perform more effectively as a manager, both as an individual and as a team member, by:

• developing your confidence as a manager;

• enabling you to use fundamental management processes and techniques;

• helping you understand and respond to the environment in which you work, dealing with models of organisational culture and structure;

• giving you a better understanding of an organisation’s relationship with its customers, suppliers and stakeholders.

Book 1 considers the changing nature of the manager’s role and key aspects of self-management. It works through some of the main problems and realities of managers’ lives, and looks at how you learn and develop as a manager.

Book 2 is about fundamental managerial control processes: how you plan, make decisions about, monitor and evaluate what you are responsible for.

Book 3 discusses organisations and how they affect the way you manage. It considers organisational aims, values, cultures and structures.

Book 4 looks at the relationships between you as a manager, your organisation and its stakeholders. It takes account of stakeholders outside your organisation, concentrating in particular on customers and financial stakeholders.

This course is one of four three-month courses that make up the modular route to the Professional Certificate in Management. You can take any of these four courses on their own; successful completion of them all, combined with attendance at the residential school or participation in the online equivalent and passing the examination, will result in the award of the Professional Certificate in Management. A single course route to the Professional Certificate in Management is also available The Professional Certificate in Management (B615) (or versions BYN615, BZX615, BZXN615).

You will learn

You will learn how to examine your role as a manager, how to develop your managerial effectiveness, and the organisational context in which you manage so that you can manage with greater awareness, effect and confidence.

Vocational relevance

This course is based on current practice in your working environment and so will benefit your performance and effectiveness in the workplace as you study the course.